Salesforce - Public Groups

Groups are sets of users.  You can add individual users, role and subordinates other public groups which contain users.

There are two types of groups

Public Groups: Administrator and delegated administration can create public groups. Then everyone can use the public groups.

Personal Groups: user can create personal groups.

Setup > Manage Users > Public Groups

Public Group > New

Group Information

Label: Test Public Group

Group Name: Test_Public_Group (Auto Populate)

Grant Access Using Hierarchies: When selected, any records shared with users in this group are also shared with users higher in the role hierarchy.

Search: You can add public groups, roles, roles and internal subordinates, role and internal and portal subordinates and users in the public group. Accordingly the list will be displayed in the “Available Members”.  Add/Remove “Selected Members” using Right/Left arrows.

Add to Delegated Administration Groups

Specify any delegated administration groups whose members can add or remove members from this public group. Select groups from Available Delegated Groups and add it to selected delegated groups using right arrow. 

Save

Public Group created.